Business IT Support
Managed IT for local businesses with 5–50 staff
Microsoft 365, security and device management done properly — plus a helpdesk that actually picks up.
- Microsoft Partner
- Family-run
- Local engineers based near Hampton Wick
- UK-based support
What we look after
Four things every small business needs to get right
Microsoft 365
Set up and run properly, so email, files and Teams just work.
- Tenant setup and migration from Google Workspace, Exchange or another provider
- Licensing reviewed so you only pay for what you need
- Teams and SharePoint structured for how your team actually works
- Independent backup of mailboxes, OneDrive, SharePoint and Teams
Security
Layered protection with people watching it around the clock.
- Microsoft Defender on every device
- Huntress managed EDR and ITDR, backed by a 24/7 SOC
- MFA and conditional access on every account
- Email security and staff phishing awareness training
Device management
Every laptop managed, encrypted and recoverable — Windows and Mac.
- Microsoft Intune for Windows and Mac
- Windows LAPS, and users aren't local admins
- New-starter laptops shipped ready to go with Autopilot
- Lost or stolen device? We wipe it remotely
Support
A helpdesk that picks up, and engineers who know your setup.
- Remote and on-site helpdesk
- Proactive monitoring and patching
- One number to call for everything IT
- Clear updates until the issue is fixed
Who it's for
Local businesses that rely on their IT but don't want to run it
Across:
How onboarding works
Four simple steps
- 1
Free IT review
A 30-minute call or visit to understand your team, setup and worries.
- 2
Security & M365 audit
We check your Microsoft 365, devices and security, then send a written report in plain English.
- 3
Fixed monthly plan
A clear per-user monthly price covering what you need — no surprise invoices.
- 4
Onboarding & ongoing support
We take over smoothly, fix the priorities, then look after you day to day.
Why CLD
Why CLD instead of a big MSP
You get a small, family-run team that knows your business by name — not a ticket queue in another city.
- Named engineers who know your setup
- Local — based near Hampton Wick, on site quickly
- No call centre, no offshore helpdesk
- Straight answers and a fixed monthly price
FAQ
Common questions
How much does managed IT support cost per user?
We charge a fixed per-user monthly fee, quoted after your free IT review once we understand your team, devices and the level of cover you need. No surprise invoices.
Do we need to be on Microsoft 365 Business Premium?
Not necessarily. Business Premium includes Intune and Defender for Business, which is what most 5–50 person businesses need for proper security, but we'll review your current licences and recommend the most cost-effective mix.
Can you take over from our current IT provider?
Yes. We handle the handover — collecting admin access, documentation and licences — so the switch is smooth and you're never left without support.
Do you support Macs?
Yes. We manage Macs alongside Windows PCs using Microsoft Intune, with the same security policies, encryption and remote wipe.
What happens if we get hacked or phished?
Call us straight away. Huntress's 24/7 SOC can isolate affected devices, and we'll lock down accounts, reset credentials, check mailbox rules and restore anything affected from backup.
Do you come on site?
Yes. Our engineers are based near Hampton Wick and visit businesses across SW London, Surrey and Middlesex. Most issues are fixed remotely first.
How long is the contract?
We agree contract length with you when we quote. We'd rather keep you because the service is good than because you're locked in.
How fast do you respond?
Urgent issues are triaged within 30 minutes during business hours, and standard requests usually get a response within an hour.
Ready for IT that just works?
Book a free 30-minute consultation and we'll audit where you are, listen to what's frustrating you, and tell you what we'd change first — no obligation.