Sector
IT Support for Construction & Trades Businesses
IT support that works on site as well as it does in the office — connectivity, secure drawing access and mobile working for construction and trades teams.
The Problem
Construction and trades businesses run half their IT outside the office. Site managers work from cabins, vans and half-built units where there is no fixed broadband and mobile signal is patchy. Laptops and tablets take a beating, get left on site or go missing, and the drawings, specifications and health-and-safety records on them are commercially sensitive. Subcontractors need access to some documents but not to everything, and that access is rarely removed when a package finishes. Meanwhile the invoicing, valuation and timesheet systems that keep cash moving have to stay available — a week of downtime at month end is a week of unbilled work. Most generic IT providers design for a single office with a tidy desk estate, and it simply does not survive contact with a live site.
How CLD Computers Helps
CLD Computers supports construction and trades businesses the way the work actually happens. We set up reliable site connectivity — mobile broadband, failover and temporary site networks — so a cabin comes online in hours, not weeks. Every laptop, tablet and phone is enrolled and policy-managed so it is encrypted, patched and remotely wipeable the moment it is reported lost, and we specify durable hardware suited to field conditions with a clear replacement path when something does get dropped. Drawings, specifications and project documentation live in properly permissioned cloud storage, so site staff open the current revision from any device while older or unrelated projects stay closed off. Subcontractors get time-limited guest access scoped to the folders they need, and that access expires automatically at the end of the package. Behind all of it we keep your invoicing, valuation and timesheet environment monitored, backed up and available, with UK-based engineers who will pick up the phone when a site manager is standing in the mud with no signal.
Benefits
Why businesses choose this service
- Site connectivity that can be stood up quickly — mobile broadband, failover and temporary site networks
- Rugged, well-specified devices for field conditions with a clear replacement and repair path
- Remote wipe and encryption on every device, so a lost laptop is not a data breach
- Secure access to current drawings, specifications and project documents from any site
- Time-limited subcontractor access scoped to a single project or folder, expiring automatically
- Monitored, backed-up invoicing, valuation and timesheet systems so month end is never at risk
- Modern phone system that follows staff between office, van and site
- Microsoft 365 hardening and multi-factor authentication across the business
- UK-based engineers who answer the phone to site staff, not just head office
What's included
Every engagement comes with
- Site network and connectivity setup, including mobile broadband and failover
- Device enrolment, encryption, patching and remote wipe for laptops, tablets and phones
- Hardware specification, procurement and replacement for field use
- Permissioned cloud document storage for drawings, specs and project records
- Subcontractor and guest access control with automatic expiry
- Microsoft 365 tenant hardening, MFA and Conditional Access
- Monitoring and backup for invoicing, valuation and timesheet systems
- Cloud phone system with call routing between office, site and mobile
- Helpdesk support for office and site staff
- Quarterly reviews with your operations and commercial leads
Case study
A cloud phone system delivered for a construction client
A construction client needed a phone system that matched how their team really worked — an office that had to be answered promptly, site managers who were rarely at a desk, and a landline number customers and suppliers had used for years. We deployed Microsoft Teams Phone across the business, so calls ring on desk handsets, laptops and mobiles alike, and installed Yealink handsets for the office and reception positions. We built an auto attendant so incoming calls are routed to the right part of the business without anyone chasing a mobile number, and set up call queues so enquiries are picked up by whoever is available rather than sitting in a single voicemail box. Their existing numbers were ported across with no loss of service, so nothing had to be reprinted or re-advertised. The result is a single phone system that follows staff between office, van and site, with no on-premise hardware left to maintain.
FAQ
Frequently Asked Questions
Can you get a new site online quickly?+
What happens if a laptop or tablet is lost or stolen on site?+
How do you give subcontractors access without exposing everything?+
Do you support the estimating and project software we already use?+
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Book a free 30-minute consultation and we'll audit where you are, listen to what's frustrating you, and tell you what we'd change first — no obligation.