IT support · Surrey
IT Support in Sunbury-on-Thames
Family-run managed IT support for businesses, schools and home offices across Sunbury-on-Thames, Shepperton and Walton — 15 minutes from our Hampton Wick base.
Why Sunbury-on-Thames businesses choose CLD
Local, fast, family-run — 15 minutes from Sunbury-on-Thames
Sunbury-on-Thames is a natural extension of our on-site patch. Our engineers are already on the road daily across Hampton, Teddington and Kingston, and Sunbury sits directly across the river — well inside our same-day response area. Unlike the large regional MSPs whose engineers come out of Reading or central London, and unlike break/fix outfits that only turn up when something has already gone wrong, we run a proactive managed IT model. That means your systems are monitored 24/7, patches and cybersecurity updates are applied automatically, and problems are usually caught before your staff notice them. When you do need someone on-site — a switch swap, a new starter setup, a boardroom AV issue before a client meeting — we can be with you the same working day rather than three days later.
We already support businesses either side of Sunbury — Shepperton, Walton-on-Thames, Ashford and Hampton — so we understand the local mix: professional-services firms working from serviced offices, independent schools and nurseries, trades and construction companies running Xero and Simpro from vans, and retail and hospitality on Sunbury Cross. Whatever the sector, the underlying IT stack is usually similar: Microsoft 365, a handful of laptops, cloud accounting, some form of VoIP, and a lot of assumptions about backup and security that don't survive a real ransomware attack. We fix the fundamentals first — MFA on everything, managed EDR on every endpoint, independent Microsoft 365 backup, and a proper disaster recovery plan — and then look at productivity and growth.
Local response times
For most Sunbury-on-Thames clients we commit to a 30-minute triage on urgent issues during business hours, a target 4-hour fix, and same-day on-site attendance for anything that can't be resolved remotely. Out-of-hours cover is available for schools and organisations that need it.
- Under 15 minutes from our Hampton Wick base
- Same-day on-site for outages
- 30-minute remote first response
- Named engineer who knows your setup
Coverage
Postcodes we cover around Sunbury-on-Thames
Primary postcodes
Neighbouring areas we also cover
Industries we support in Sunbury-on-Thames
- Professional services & consultancies
- Independent schools & nurseries
- Trades, construction & property firms
- Retail & hospitality on Sunbury Cross
- Charities & community organisations
- Small manufacturing on Sunbury Business Park
Working near Sunbury Cross, Sunbury Business Centre, Kempton Park, Sunbury Business Park.
How we work locally
A local team, on the road across Sunbury-on-Thames daily
Same-day on-site
Engineers 15 minutes away in Hampton Wick — no waiting three days for a visit.
Fixed monthly cost
Predictable per-user pricing that includes helpdesk, monitoring, patching and security.
Security by default
Managed EDR, MFA, email security and independent M365 backup — included, not upsold.
Services
IT services we deliver in Sunbury-on-Thames
Managed IT Support
Proactive monitoring, fast helpdesk response, and reliable IT management — so you can focus on your business.
Learn more →Microsoft 365
End-to-end Microsoft 365 expertise — migration, Copilot, Intune device management, SharePoint intranets and independent M365 backup — all from one UK team.
Learn more →Cybersecurity
Multi-layered protection: managed EDR, email security, DNS filtering, MFA, dark-web monitoring, and backup — all monitored 24/7.
Learn more →Cloud Backup & DR
Immutable, ransomware-proof backup for Microsoft 365, servers, VMs and endpoints — paired with Disaster Recovery-as-a-Service that brings you back online in minutes, not days.
Learn more →Networking & WiFi
Reliable wired and wireless networks designed for performance, security, and scalability.
Learn more →Teams Calling & VoIP
Microsoft Teams Phone, hosted VoIP, SIP trunks, call recording and contact centre — all on one platform.
Learn more →FAQ
IT support in Sunbury-on-Thames — common questions
How quickly can you get on-site in Sunbury-on-Thames?+
Do you offer managed IT support or just break/fix in Sunbury-on-Thames?+
Are you cheaper than the big Microsoft Partners covering Sunbury-on-Thames?+
Which postcodes do you cover in Sunbury?+
Do you support schools in Sunbury?+
Other local areas
Nearby towns we also cover
Get IT support in Sunbury-on-Thames
Book a free consultation or IT audit and see how CLD Computers can support your Sunbury-on-Thames business.