Microsoft Partner·Family-run since day one

IT support · Middlesex (TW3, TW4, TW5)

IT Support in Hounslow

Managed IT support in Hounslow for 5–50 person businesses — Microsoft 365, cybersecurity and Intune device management from a local team.

Businesses in Hounslow

Managed IT for Hounslow businesses with 5–50 staff

Hounslow combines town-centre offices and professional firms with a large number of logistics, airport-related and trade businesses around the A4 and Great West Road corridor. Many are growing quickly and need IT that scales: new starters set up properly, leavers removed promptly and every device protected.

Hounslow is about 20 minutes from our base near Hampton Wick via Twickenham or Whitton, so TW3, TW4 and TW5 are part of our on-site area.

We're a family-run Microsoft Partner, so you deal with named engineers who know your setup — not a call centre. Remote requests are picked up quickly, and when something needs hands-on attention in Hounslow we come to you.

Who we help in Hounslow

  • Town-centre offices
  • Logistics & airport-related firms
  • Professional services & accountants
  • Retail & hospitality
  • Trades

About 20 minutes from our base near Hampton Wick · Postcodes TW3, TW4, TW5

Need dependable IT support in Hounslow?

Book a free 30-minute IT review — we'll look at your Microsoft 365, security and devices and tell you honestly what needs fixing.

What's covered

IT support in Hounslow: what's included

Microsoft 365

Setup, migration, licensing, Teams and SharePoint, plus independent backup of email and files.

Security

Microsoft Defender plus Huntress managed EDR/ITDR with a 24/7 SOC, MFA, conditional access and email security.

Device management

Microsoft Intune for Windows and Mac, Autopilot new-starter laptops, Windows LAPS and remote wipe for lost devices.

Helpdesk & on-site

Remote and on-site support, proactive monitoring and patching, and one number to call for everything IT.

Common problems

IT problems we fix for Hounslow businesses

Slow or unreliable Wi-Fi

We survey the space, fix weak spots with business-grade access points and separate guest and staff networks.

Email going to junk or bouncing

Missing or broken SPF, DKIM and DMARC records are the usual cause. We fix them so your emails reach clients.

Phishing and compromised accounts

MFA, conditional access, email filtering and staff phishing awareness — with Huntress watching for suspicious sign-ins 24/7.

Staff laptops that aren't managed

Fast-growing teams frequently onboard new staff on unmanaged laptops with local admin rights. We enrol every device in Intune so it's encrypted, updated and can be wiped if lost.

Moving off an old server

We move files and shared drives into SharePoint and OneDrive, with proper permissions and backup, then retire the old box.

Emails bouncing right now? See our email authentication fix.

FAQ

IT support in Hounslow — common questions

Do you offer on-site IT support in Hounslow?+
Yes. Our engineers are based near Hampton Wick and visit businesses across TW3, TW4, TW5 for installs, new starters, network problems and anything that can't be fixed remotely. Most day-to-day requests are resolved remotely first so you're not waiting for a visit.
How fast can you get to Hounslow?+
Hounslow is roughly 20 minutes' drive from our base near Hampton Wick, traffic permitting. Urgent issues are triaged within 30 minutes during business hours, and if a visit is needed we arrange it as quickly as we can — often the same day.
Can you take over from our current IT company?+
Yes. We manage the handover for you — collecting admin passwords, Microsoft 365 access, licence details and documentation — so the switch is smooth and you're never left without support. We start with a free IT review so you know exactly what you're getting.
Do you support both Windows PCs and Macs in Hounslow?+
Yes. We manage Windows and Mac devices with Microsoft Intune, so every laptop gets the same security policies, encryption, updates and remote wipe — whichever platform your team prefers.
How much does IT support cost for a Hounslow business?+
We charge a fixed per-user monthly fee, quoted after a free 30-minute IT review once we understand your team, devices and the level of cover you need. There are no surprise call-out invoices on a managed plan.

Nearby areas we cover

IT support near Hounslow

Need dependable IT support in Hounslow?

Book a free 30-minute IT review — we'll look at your Microsoft 365, security and devices and tell you honestly what needs fixing.