IT support · South West London (TW9, TW10)
IT Support in Richmond
IT support in Richmond for small businesses — managed Microsoft 365, cybersecurity and Intune device management, about 15 minutes from our base.
Businesses in Richmond
Managed IT for Richmond businesses with 5–50 staff
Richmond's offices range from modern buildings near the station to period properties along the riverside and around the Green, home to consultancies, financial and advisory firms, media and creative businesses and a busy retail and hospitality scene. Many of these teams are hybrid and handle sensitive client information, so secure sign-in, managed devices and reliable backup matter.
Richmond is around 15 minutes from our base near Hampton Wick via Ham or Twickenham, so TW9 and TW10 are well within our on-site area.
We're a family-run Microsoft Partner, so you deal with named engineers who know your setup — not a call centre. Remote requests are picked up quickly, and when something needs hands-on attention in Richmond we come to you.
Who we help in Richmond
- Professional services & consultancies
- Media & creative agencies
- Financial & advisory firms
- Retail & hospitality
- Charities
About 15 minutes from our base near Hampton Wick · Postcodes TW9, TW10
Need dependable IT support in Richmond?
Book a free 30-minute IT review — we'll look at your Microsoft 365, security and devices and tell you honestly what needs fixing.
What's covered
IT support in Richmond: what's included
Microsoft 365
Setup, migration, licensing, Teams and SharePoint, plus independent backup of email and files.
Security
Microsoft Defender plus Huntress managed EDR/ITDR with a 24/7 SOC, MFA, conditional access and email security.
Device management
Microsoft Intune for Windows and Mac, Autopilot new-starter laptops, Windows LAPS and remote wipe for lost devices.
Helpdesk & on-site
Remote and on-site support, proactive monitoring and patching, and one number to call for everything IT.
Common problems
IT problems we fix for Richmond businesses
Slow or unreliable Wi-Fi
Period office buildings in Richmond commonly have patchy Wi-Fi and tangled, undocumented network cabling. We survey the space, fix weak spots with business-grade access points and separate guest and staff networks.
Email going to junk or bouncing
Missing or broken SPF, DKIM and DMARC records are the usual cause. We fix them so your emails reach clients.
Phishing and compromised accounts
MFA, conditional access, email filtering and staff phishing awareness — with Huntress watching for suspicious sign-ins 24/7.
Staff laptops that aren't managed
We enrol every device in Intune so it's encrypted, updated and can be wiped if lost.
Moving off an old server
We move files and shared drives into SharePoint and OneDrive, with proper permissions and backup, then retire the old box.
Emails bouncing right now? See our email authentication fix.
FAQ
IT support in Richmond — common questions
Do you offer on-site IT support in Richmond?+
How fast can you get to Richmond?+
Can you take over from our current IT company?+
Do you support both Windows PCs and Macs in Richmond?+
How much does IT support cost for a Richmond business?+
Nearby areas we cover
IT support near Richmond
Also covering Kew, Ham, Petersham, East Sheen, St Margarets.
Need dependable IT support in Richmond?
Book a free 30-minute IT review — we'll look at your Microsoft 365, security and devices and tell you honestly what needs fixing.