Microsoft 365 Services & Support

For most UK SMBs, Microsoft 365 Business Premium is the best value — it includes the Office apps, Exchange, Teams, SharePoint, OneDrive, plus Intune device management and Defender for Business security. Business Standard is a cheaper option if you don't need the security tooling. We review your user mix and recommend the most cost-effective plan.

Yes. We handle mailbox, calendar, contacts, and file migrations from Google Workspace, on-premise Exchange, IMAP, POP3 and other Microsoft 365 tenants — with minimal downtime and full data integrity checks. We run pre-migration discovery, pilot with a small group, then schedule cutover outside your busy hours.

A small business (under 25 users) typically takes 1–2 weeks from planning to cutover. Mid-size organisations (25–100 users) run 3–4 weeks. Large or complex setups with hybrid Exchange, multiple domains, or heavy SharePoint customisation can take 6–8 weeks. We always run a pilot group first and schedule cutover to minimise disruption.

Yes. We licence, deploy and govern Copilot for Microsoft 365 — covering tenant readiness (SharePoint permissions clean-up, sensitivity labelling, retention policies), licence assignment, and end-user training so staff actually adopt it safely. We also set up Copilot analytics so you can measure ROI and usage.

It depends on your document volume and repetitive tasks. For professional services, marketing and legal teams, Copilot typically saves 2–4 hours per user per week on drafting, summarisation and data analysis. We run a readiness assessment and pilot with 3–5 power users so you can measure the value before committing.

No — Microsoft operates a shared-responsibility model. Native retention won't protect you from accidental deletion, ransomware, or departing-staff data loss beyond short windows. We deploy third-party M365 backup covering Exchange, OneDrive, SharePoint and Teams with long-term retention, immutable storage and granular restore — held in UK data centres.

With our M365 backup and Intune offboarding workflows, we preserve mailbox and OneDrive data before the account is deleted, reclaim licences for reallocation, and remotely wipe company data from any personal devices enrolled via Intune. Nothing walks out the door.

Yes. Intune supports both corporate-owned devices (full management) and personal devices (app-level management via MAM). We enrol company laptops via Windows Autopilot for zero-touch setup, and protect email and Teams data on personal phones without invading privacy.