Microsoft Partner·Family-run since day one

IT support · Surrey / Greater London (KT5, KT6)

IT Support in Surbiton

Local IT support in Surbiton for small businesses — Microsoft 365, cybersecurity and device management from a family-run team 10 minutes away.

Businesses in Surbiton

Managed IT for Surbiton businesses with 5–50 staff

Surbiton's business community is made up of small offices around Victoria Road and the station, studios and practices, trades and construction firms around Tolworth, and a growing number of businesses run from home. These teams need IT that just works — email that arrives, laptops that are protected and someone to call who knows their setup.

Surbiton is about 10 minutes from our base near Hampton Wick via Kingston, making KT5 and KT6 a quick trip for on-site work.

We're a family-run Microsoft Partner, so you deal with named engineers who know your setup — not a call centre. Remote requests are picked up quickly, and when something needs hands-on attention in Surbiton we come to you.

Who we help in Surbiton

  • Small offices & studios
  • Professional services
  • Trades & construction
  • Health & wellbeing practices
  • Home-based businesses

About 10 minutes from our base near Hampton Wick · Postcodes KT5, KT6

Need dependable IT support in Surbiton?

Book a free 30-minute IT review — we'll look at your Microsoft 365, security and devices and tell you honestly what needs fixing.

What's covered

IT support in Surbiton: what's included

Microsoft 365

Setup, migration, licensing, Teams and SharePoint, plus independent backup of email and files.

Security

Microsoft Defender plus Huntress managed EDR/ITDR with a 24/7 SOC, MFA, conditional access and email security.

Device management

Microsoft Intune for Windows and Mac, Autopilot new-starter laptops, Windows LAPS and remote wipe for lost devices.

Helpdesk & on-site

Remote and on-site support, proactive monitoring and patching, and one number to call for everything IT.

Common problems

IT problems we fix for Surbiton businesses

Slow or unreliable Wi-Fi

We survey the space, fix weak spots with business-grade access points and separate guest and staff networks.

Email going to junk or bouncing

Missing or broken SPF, DKIM and DMARC records are the usual cause. We fix them so your emails reach clients.

Phishing and compromised accounts

MFA, conditional access, email filtering and staff phishing awareness — with Huntress watching for suspicious sign-ins 24/7.

Staff laptops that aren't managed

Small teams often still rely on an old server or a shared drive under a desk, with no plan to move it to the cloud. We enrol every device in Intune so it's encrypted, updated and can be wiped if lost.

Moving off an old server

We move files and shared drives into SharePoint and OneDrive, with proper permissions and backup, then retire the old box.

Emails bouncing right now? See our email authentication fix.

FAQ

IT support in Surbiton — common questions

Do you offer on-site IT support in Surbiton?+
Yes. Our engineers are based near Hampton Wick and visit businesses across KT5, KT6 for installs, new starters, network problems and anything that can't be fixed remotely. Most day-to-day requests are resolved remotely first so you're not waiting for a visit.
How fast can you get to Surbiton?+
Surbiton is roughly 10 minutes' drive from our base near Hampton Wick, traffic permitting. Urgent issues are triaged within 30 minutes during business hours, and if a visit is needed we arrange it as quickly as we can — often the same day.
Can you take over from our current IT company?+
Yes. We manage the handover for you — collecting admin passwords, Microsoft 365 access, licence details and documentation — so the switch is smooth and you're never left without support. We start with a free IT review so you know exactly what you're getting.
Do you support both Windows PCs and Macs in Surbiton?+
Yes. We manage Windows and Mac devices with Microsoft Intune, so every laptop gets the same security policies, encryption, updates and remote wipe — whichever platform your team prefers.
How much does IT support cost for a Surbiton business?+
We charge a fixed per-user monthly fee, quoted after a free 30-minute IT review once we understand your team, devices and the level of cover you need. There are no surprise call-out invoices on a managed plan.

Nearby areas we cover

IT support near Surbiton

Also covering Tolworth, Berrylands, Long Ditton, Thames Ditton.

Need dependable IT support in Surbiton?

Book a free 30-minute IT review — we'll look at your Microsoft 365, security and devices and tell you honestly what needs fixing.